Onboarding your individual account customers

Below is the complete list of documents and information you should come prepared with to onboard your individual customers through Dakota. In some cases, not all documentation listed below will be required.

Estimated Approval Time: 1–2 business days only when all information and documentation are received in good order.

Quick Checklist — Individual Customer Onboarding

Personal Information

• Full legal name, date of birth, and nationality(ies)

• Social Security Number (SSN) — US persons only

• Home address (no PO Boxes)

• Email address

• Employment status

Profile & Activity

• Source(s) of wealth (for example: salary, savings, investments)

• Purpose(s) of the account (for example: investing, sending or receiving payments)

Required Documents

• One identity document:
  passport, driver’s license (front and back), or residence permit (front and back)

• (Customizable) One proof of address document dated within the last 90 days:
  official document, bank statement, or utility bill

Final Step

• Completion of required attestations:
  accuracy of information, Terms of Service, Funds Transfer Agreement, and Privacy Policy

Personal Information (Details & Explanations)

You will be asked to provide the following details during the application process:

• Full legal name
  First name, optional middle name, and last name.

• Date of birth
  You must be at least 18 years old to apply.

• Nationalities
  Select all countries where you hold citizenship.

• SSN
  Required for US persons only. Must follow the format: XXX-XX-XXXX.

• Email address
  A valid personal email address.

• Home address
  Full residential address, including street, city, region, postal code, and country.
  PO Boxes are not permitted.

• Employment status
  For example: employed, self-employed, retired, or student.

• Source of wealth
  Select all that apply, such as:
  employment, savings, investments, sale of assets, inheritance, family funds, retirement income, insurance claims, loans, court settlements, lottery or gambling winnings, gifts, redundancy or severance, or benefits.

• Purpose of account
  Select all that apply, such as:
  investing, sending and receiving payments, storage of funds or digital assets, making online payments, or trading on other platforms.

Documents to Upload

You will need to upload the following documents. Ensure all documents are clear, valid, and legible.

Identity Document (choose one)

• Passport (single page upload)

• Driver’s license (front and back required)

• Residence permit (front and back required)

All identity documents must include an ID number and issuing country. Documents from prohibited jurisdictions are not accepted.

Proof of Address (choose one)

Must be dated within the last 90 days:

• Bank statement

• Utility bill

Attestations

Before submitting your application, you will be asked to confirm the following:

• Accuracy of information
  All information provided is true, accurate, and complete.

• Terms of Service
  You agree to the Terms of Service.

• Funds Transfer Agreement
  You agree to the Funds Transfer Agreement.

• Privacy Policy
  You agree to the Privacy Policy.